Submit a request – The Hero Company

What would you like help with today? You can quickly find answers to most things here (click our Logo in the top-left corner to navigate our help center), or connect with us when needed (select a topic below).

Your email address

Your Full Name

Please select the topic related to the ordering difficulty you experienced.

Date of most recent attempt to place an order

How many payment methods/cards have you tried using?(optional)

Enter a numeric value

Select the credit/debit card type(s) you tried(optional)

Select all that apply

When you experienced this issue, what web browser were you using?

When you experienced this issue, what type of device were you using?

When you experienced this issue, what operating system were you using?

Subject line

Short description of your question/concern

Tell us more about your question/concern

In order for us to provide the best assistance and quickest resolution as possible, please be specific and detailed. We will be in touch with you shortly (be sure to check your spam/junk folder if you do not see a message in your regular inbox).

Attachments(optional)

Add file or drop files here